DCDC Installer Guide for Strong


Contacts

Phone: 877-454-2257

E-mail: dcdc@cinesend.com

Installation summary

Your installation will consist of:

  • Assembling a 4-post equipment rack
  • Installing the following equipment:
    • T-Mobile cellular internet modem
    • DCDC CS1 server
    • Wattbox smart power bar
  • Configuring the new CS1 server as a network ingest location on the site’s existing TMS
  • Taking photographs of the installed equipment

What you should have

  • A laptop with an ethernet port
  • Flashlight
  • The rack comes with M8 (13mm) and M6 (10mm) wrenches, and a Philips screwdriver. All 3 are needed for the installation. The quality of the tools are good enough, but you may have a better set in your toolbox.

Installation steps

Tasks should be completed in this order:

Before starting work, email CineSend to let them know that you have arrived at the theatre and have been let in.

  1. Locate the TMS switch: This is the connection point between the cinema’s equipment and the new DCDC equipment that you are installing.
  2. Identify an ideal install location: The new equipment rack should be located as close to the TMS switch as possible.
  3. Set up the cellular modem: Run a speed test at the preferred install location. If speeds are too slow, move the modem around to alternate locations until a strong signal is found.
  4. Plug everything in: Unbox and temporarily connect in the CS1 and Wattbox, and contact CineSend for remote provisioning.
  5. Assemble the rack: While CineSend tests the setup, assemble the rack.
  6. Rack everything up: Transfer the equipment into the rack, and clean up the worksite.
  7. Document: Take photos of the installation and email them to CineSend.

Step 1: Locate the TMS switch

We expect most technicians to find the TMS switch with help from the theatre staff. If the TMS switch cannot be located, call CineSend. CineSend will contact the exhibitor's home office.


Step 2: Identify an install location

The best location for the server rack is as close to the TMS switch as possible, with an outlet close by.


Step 3: Set up the cellular modem

Unbox the Inseego cellular modem.

Connect it to power: The SIM card is pre-installed, and the device simply needs to be connected to power. When you first plug it in, it will run a software update, which may take a few minutes. During this time the LED indicator light on the front of the unit will flash yellow.

Connect your laptop and run a speed test: When the front LED changed to a Blue or Green Color (either solid or blinking), the modem is ready to use and has connected to the cellular network. Plug your laptop into one of the two ethernet ports on the back of the modem, and visit www.speedtest.net to run a speed test. A wired test is strongly preferred, however ff you do not have a laptop, you can also connect to the modem with a cell phone over Wi-Fi with the information on the bottom of the modem.

  • If the test is 100Mbps down or faster, this location for the modem is appropriate. Continue to Step 4.
  • If the speed test is slower than 100Mbps, try moving the modem to a different location, and try again. Repeat this until you find a workable location. Preferably, you can situate the modem in the equipment rack. If this is not possible or practical due to signal strength, you may situate the modem away from the rack, and run ethernet cables of appropriate length from the modem back to the equipment rack.
  • If you cannot find a signal above 100Mbps anywhere in the booth, call CineSend before proceeding.

Should it be helpful, here is a legend of the LED indicators for the Inseego modem:


Strep 4: Plug everything in

  1. Use the Wattbox: Plug the Server into Controlled 1, and the Modem into Controlled 2
  2. Plug a cable from the modem into the Wattbox Network port
  3. Plug a cable from the modem into the ETH1 port of the server
  4. STOP, do not plug a cable into the ETH2 port yet, contact CineSend for provisioning of the server
  5. Once CineSend gives the go ahead, plug a cable from the TMS switch into ETH2 port of the server


Step 5: Assemble the rack

Unbox and assemble the rack. The instructions included in the package can be unclear. Review these notes before you begin, and you may have an easier time:

  • Every piece needs to be put together, nothing is pre-installed.

  • Ref A, Side horizonal pieces
    • The first step should be to put together the side horizontal pieces.
    • The depth of the rack will be set at 0 and 0, the shortest depth possible.
  • Ref B, four vertical posts
    • These pieces are labelled left and right, make sure that the left and right are properly lined up. There are numbers on each side that help with this check. The numbers will match up horizontally.
  • Ref C, Bottom front and end pieces
    • The big lip should point out on both the front and back sides.
  • There are 4 levelling feet screws, and 4 casters. Only install the casters – the feet are not needed.
  • There will be 4 cable management hooks. These are optional to install.

Strep 6: Rack everything up

Install the CS1 server in the lowest position of the rack. It only requires two rack screws, as indicates by the yellow circles:

Install the other devices. Place the modem and Wattbox on top of the CS1.

The rack should look similar to the following picture:

Power on the CS1 server by pressing the button on the front left. If the power light does not come on, check the on/off switch in the back of the server. Switch highlighted with a red border below.


Tidy up your workspace.

Make sure all cables are organized and there are no tripping hazards.

Keep the following:

  • Any extra screws not used from the rack build should be placed in the Wattbox box.
  • The Wattbox and modem boxes should be placed on top of the server – do not discard these.
  • The CS1 server shipping carton should be saved – before leaving, please ask the manager on duty to safely store the carton.

Discard the following:

  • The box and packaging from the rack.
  • All shipping boxes/packaging not noted above.

Strep 7: Document

Once you're done, take photographs as described below and e-mail them to dcdc@cinesend.com

This is very important, because our NOC may need to reference these in the future to provide telephone support to exhibitors.

  • Photo 1: The bottom of the modem, clearly capturing all text.
  • Photo 2: The bottom of the Wattbox, clearly capturing all text.
  • Photo 3: The back of the server showing the Serial Number.
  • Photo 4: The TMS switch and port that the ethernet cable is plugged into.
  • Photo 5: The rack, showing the entire completed installation.
  • Photo 6 (only if relevant): The location of the modem, if it is not in the rack. This should be wide enough for a manager to be able to identify where it is located in the booth.

Examples here: